Custom design for;
The Customs Process
The price here covers the complete customisation of the design, from all engravings, alterations and tweaks of the mock up until you are 100% happy with the piece and ready to proceed with casting. You are not limited to any amount of changes to the piece, we'll work with you until the piece is perfect!
We will essentially partner with you until this is the exact piece you need.
It will also come with your own Bespoke Design Mould Number, in which you can order additional pieces at a later date - if for example, if you'd like to order for other family members etc. From there, the price will also come down for repeat purchases.
COVID Restriction Delays
With the last restriction and lockdown laws here in Sydney, our production team has been heavily impacted in their ability to produce within the standard turnaround times. Therefore, delays can be expected. Please allow an additional 10-15 business days.
We really appreciate the understanding during this period. It has been an extremely testing time for us, having a completely fragmented team operating at 30% capacity. However, we are equally blown away at how understanding all of our customers are. We love you all! Soon enough, we'll be back running at full flare.
PERFECT FIT GUARANTEE
What is the 'Perfect Fit Guarantee'?
For the re-opening of our online store on January 20th until March 1st - we're going to make this sizing guarantee, of finding the perfect fit. If you receive the order and it doesn't fit, we'll remake you one in your size, free of charge.
*Only available for Australian residents. For our international customers, we'll still help you find the perfect size - so just get in touch after you receive the order and we'll go from there.